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Senior Director, Business Planning
Astound Broadband. Lead annual operating plans, revenue forecasts, headcount planning, capacity models, and growth strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Planning, Sales Operations, and Revenue Operations, with a strong focus on Lead Generation, Quota Management, and Sales Compensation. Proven ability to lead high-performing teams and drive accountability across cross-functional organizations to enhance customer delivery and revenue realization.
Highest-signal resume keywords
Business PlanningSales OperationsRevenue OperationsLead GenerationSales Compensation Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue ForecastingPerformance ReportingQuota SettingTerritory PlanningPipeline DevelopmentCommission ManagementAnalytical AcumenProject ManagementOperational ExcellenceFinancial Analysis
Soft Skills
Executive CommunicationProblem-SolvingDecision-MakingCollaborationContinuous Improvement
Industry Keywords
Commercial OperationsCustomer DeliverySales ProductivityPerformance MetricsAccount Coverage Strategies
About the role
Key responsibilities & impact- Lead annual operating plans, revenue forecasts, headcount planning, capacity models, and growth strategies
- Develop revenue models, forecasts, performance reporting, and business insights to support leadership decision-making
- Translate commercial objectives into measurable plans and performance expectations
- Identify risks, opportunities, and performance gaps and drive corrective actions
- Lead the strategy and operating framework for lead generation, prospecting, and pipeline creation
- Partner with Sales and Marketing to develop targeted programs that increase qualified opportunities
- Establish lead generation goals and measure lead volume, conversion, pipeline contribution, and program effectiveness
- Drive accountability for consistent pipeline-building activity across the sales organization
- Improve lead quality, conversion, and overall pipeline health
- Lead the design, administration, and optimization of sales compensation and commission programs
- Align compensation programs with sales behaviors, revenue, and growth objectives
- Maintain governance and accuracy across commission calculation, reporting, and administration
- Partner with Sales and Finance to evaluate plan effectiveness and recommend adjustments
- Lead annual quota development and establish data-driven allocation methodologies
- Develop territory and account coverage strategies aligned to market opportunity and sales capacity
- Align revenue targets, quotas, territories, compensation plans, and headcount
- Monitor quota attainment, sales productivity, territory performance, and capacity
- Provide leadership with insights into performance trends, risks, and opportunities
- Lead the Commercial Project Management organization responsible for the post-sale customer lifecycle
- Ensure customer builds, service delivery, provisioning, and installation activities are completed on time and aligned with customer commitments
- Establish ownership, milestones, visibility, and accountability throughout customer delivery
- Identify and resolve delivery risks, dependencies, and escalations affecting customers or revenue realization
- Maintain communication between Sales and delivery organizations throughout implementation
- Coordinate execution across Sales, Construction, Operations, Engineering, and Customer Care to accelerate order completion
- Maintain visibility into order status, provisioning, construction, installation, and service activation
- Identify process bottlenecks and resolve issues impacting customer delivery
- Reduce order-to-install cycle times and accelerate revenue realization
- Establish performance metrics and operating rhythms improving accountability across the delivery lifecycle
- Build, lead, and develop a high-performing Business Planning and Commercial Project Management organization
- Establish expectations, accountability, and performance standards
- Create operating disciplines across planning, lead generation, compensation, quota management, and customer delivery
- Serve as a trusted partner to Commercial leadership and cross-functional stakeholders
- Foster ownership, urgency, collaboration, continuous improvement, and results
- Support and advance Astound’s Inclusion and Belonging work
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Economics, Operations, or related field; advanced degree preferred
- 10+ years of progressive experience in business planning, sales operations, revenue operations, commercial operations, or related disciplines
- 5+ years of leadership experience with demonstrated ability to build and lead high-performing teams
- Strong experience with sales compensation, commission management, quota setting, territory planning, forecasting, and performance management
- Demonstrated experience with lead generation and pipeline development programs
- Experience overseeing complex commercial customer delivery, provisioning, implementation, or project management functions
- Strong financial, analytical, and operational acumen
- Proven ability to work across Sales, Finance, Marketing, Operations, Engineering, Construction, and Customer Care
- Strong executive communication, problem-solving, and decision-making capabilities
Benefits
Comp & perks- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
- Opportunities for bonus and benefits, if applicable
- Personalized training, coaching, and a supportive work environment
- Rewards and recognition programs