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AstraZeneca

Agentic AI Lead, Customer Experience & IT

AstraZeneca

. Design, build, evaluate, and operate GenAI and agentic AI systems used in production by AstraZeneca Japan's commercial, medical, and field organizations .

Posted 9/17/2026full-timeOsaka • JapanSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and operating GenAI and agentic AI systems, with a strong focus on Python and AWS. Capable of leading technical teams, ensuring system reliability, and effectively communicating technical concepts to non-specialists.

Highest-signal resume keywords
Python ProgrammingAWS Cloud ServicesLLM-Based Application DevelopmentAgent Architecture KnowledgeTechnical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software DevelopmentError AnalysisData ModellingStatistical Regression TestingInfrastructure-as-CodeFull-Stack Application DesignSQLModel SelectionTokenisationCost/Loss Optimisation
Soft Skills
Technical CommunicationMentoringAutonomous WorkCollaboration
Tools & Technologies
Claude CodeCodexBedrock AgentCoreLangGraphOpenAI Agents SDKAWS LambdaECS/FargateAPI GatewayBedrockIAM
Certifications & Qualifications
Bachelor's Degree in Computer ScienceJLPT N2 or Higher
Industry Keywords
GenAIAgentic AIProduction AI OperationsObservabilityCost EfficiencySecurityAI Systems

Tech Stack

Tools & technologies
AWSCloudPythonSQL

About the role

Key responsibilities & impact
  • Design, build, evaluate, and operate GenAI and agentic AI systems used in production by AstraZeneca Japan's commercial, medical, and field organizations
  • Take ownership of existing AI platform assets and key systems for business users
  • Ensure reliability, cost efficiency, and security of AI systems
  • Work autonomously with limited supervision
  • Provide technical direction and coaching to AI engineers
  • Partner with business owners to ensure solutions address validated business problems
  • Spend approximately 80% of time coding and 20% coordinating
  • Raise the engineering practice of the Enterprise AI Technology Delivery team

Requirements

What you’ll need
  • 5+ years building and running software in production, using Python and AWS or equivalent cloud
  • 2+ years hands-on shipping LLM-based or agentic applications to real users
  • Ability to demonstrate an evaluation set, error analysis, and resulting iteration on a real project
  • Daily use of agentic coding tools such as Claude Code, Codex, or equivalent, including reviewing and testing their output
  • Experience leading a technical workstream or mentoring engineers
  • Agent architecture knowledge: workflow versus agent harness, tool calling, MCP, memory and context management, and guardrails against prompt injection and data exfiltration
  • Experience with at least one agent framework: Bedrock AgentCore, LangGraph, OpenAI Agents SDK, or equivalent
  • RAG with vector stores and retrieval over structured data via SQL
  • LLM foundations: model selection, tokenisation and cost, context windows and caching, and when to fine-tune or self-host
  • Production AI operations: observability and tracing, cost/latency optimisation, statistical regression testing in CI/CD, prompt/model versioning, and infrastructure-as-code
  • Full-stack application design, data modelling, testing strategy, and secure-by-design practices
  • Production AWS experience with Lambda, ECS/Fargate, API Gateway, Bedrock, and IAM
  • Clear written and verbal explanation of technical trade-offs and uncertainty to non-specialists
  • Bachelor's degree in Computer Science or a related quantitative discipline, or equivalent experience
  • Japanese at business level; non-native speakers require JLPT N2 or higher
  • Native-level Japanese for business stakeholders
  • English at business level for technical documentation and working with global AstraZeneca teams

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account AstraZeneca Website LinkedIn All Job Openings 10,000+ employees Founded 1999 🏥 Healthcare 🧬 Biotechnology 💊 Pharmaceuticals 💰 Post-IPO Debt on 2023-02 Healthcare
  • Biotechnology
  • Pharmaceuticals AstraZeneca is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines. It primarily works in areas of oncology, cardiovascular, renal & metabolism, and respiratory diseases. With operations in over 100 countries, AstraZeneca is dedicated to scientific research and a commitment to providing effective treatments and improving patient health across a wide array of conditions. Agentic AI Lead, Customer Experience & IT 🔥 6 hours ago 🏢 Osaka – Onsite ⏰ Full Time 🟠 Senior 🤖 AI Engineer 👻 Ghost score 10% 🗣️🇯🇵 Japanese Required AWS Cloud Python SQL Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Design, build, evaluate, and operate GenAI and agentic AI systems used in production by AstraZeneca Japan's commercial, medical, and field organizations
  • Take ownership of existing AI platform assets and key systems for business users
  • Ensure reliability, cost efficiency, and security of AI systems
  • Work autonomously with limited supervision
  • Provide technical direction and coaching to AI engineers
  • Partner with business owners to ensure solutions address validated business problems
  • Spend approximately 80% of time coding and 20% coordinating
  • Raise the engineering practice of the Enterprise AI Technology Delivery team 🎯 Requirements
  • 5+ years building and running software in production, using Python and AWS or equivalent cloud
  • 2+ years hands-on shipping LLM-based or agentic applications to real users
  • Ability to demonstrate an evaluation set, error analysis, and resulting iteration on a real project
  • Daily use of agentic coding tools such as Claude Code, Codex, or equivalent, including reviewing and testing their output
  • Experience leading a technical workstream or mentoring engineers
  • Agent architecture knowledge: workflow versus agent harness, tool calling, MCP, memory and context management, and guardrails against prompt injection and data exfiltration
  • Experience with at least one agent framework: Bedrock AgentCore, LangGraph, OpenAI Agents SDK, or equivalent
  • RAG with vector stores and retrieval over structured data via SQL
  • LLM foundations: model selection, tokenisation and cost, context windows and caching, and when to fine-tune or self-host
  • Production AI operations: observability and tracing, cost/latency optimisation, statistical regression testing in CI/CD, prompt/model versioning, and infrastructure-as-code
  • Full-stack application design, data modelling, testing strategy, and secure-by-design practices
  • Production AWS experience with Lambda, ECS/Fargate, API Gateway, Bedrock, and IAM
  • Clear written and verbal explanation of technical trade-offs and uncertainty to non-specialists
  • Bachelor's degree in Computer Science or a related quantitative discipline, or equivalent experience
  • Japanese at business level; non-native speakers require JLPT N2 or higher
  • Native-level Japanese for business stakeholders
  • English at business level for technical documentation and working with global AstraZeneca teams Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More AI Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs