Customs Operations Manager

AstraZeneca

. Manage AstraZeneca US import/export activities .

Posted 9/29/2026full-timeWilmington • Maryland • United StatesMid-LevelSenior💰 $96,243 - $144,364 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing import/export operations and customs compliance, with a strong focus on FTZ activities and regulatory adherence. Proven ability to develop operational standards, maintain stakeholder relationships, and lead training initiatives within a global supply chain context.

Highest-signal resume keywords

Customs BrokerageImport/Export OperationsFTZ ExperienceCustoms Broker LicenseGovernment Regulations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs GuidanceFTZ Operations ManagementIssue ResolutionOperational Standards DevelopmentCustoms Compliance Reviews

Soft Skills

Relationship ManagementCommunicationTraining and Development

Tools & Technologies

FTZ Inventory SystemsCustoms Broker Clearance Procedures

Certifications & Qualifications

Customs Broker LicenseBachelor’s Degree in Related Field

Industry Keywords

AstraZenecaPharmaceutical ProductsCBPFDAUSDACDCDEADOTIATAFWS

About the role

Key responsibilities & impact

Manage AstraZeneca US import/export activities
Provide customs guidance to cross-functional business partners
Lead issue resolution and communicate directly with government agencies and key stakeholders
Manage daily and yearly FTZ operations, including admissions to Customs, T&Es, HMF, zone-to-zone transfers, FTZ Board reports, and payments to the grantee
Serve as the subject matter expert on trade-related activities for the site
Support rollout of new AstraZeneca FTZs and develop operational standards, procedures, and training
Maintain relationships with global counterparts to ensure compliant global supply-chain operations
Support FTZ manufacturing sites, conduct tours and training, host Customs for annual compliance reviews, and represent FTZ operations on site projects and strategic initiatives
Develop relationships with participating sites, international cross-functional teams, Customs Broker, and Customs and Border Protection
Revitalize standard operating procedures for FTZs covering customs broker clearance, FTZ inventory systems, record retention, and training

Requirements

What you’ll need

Minimum of five years’ experience in Customs Brokerage or import/export operations or compliance
Working knowledge of government agencies and regulations involved with importing/exporting pharmaceutical products, including CBP, FDA, USDA, CDC, DEA, DOT, IATA, and FWS
Bachelor’s Degree in a related field preferred
Customs Broker License preferred
FTZ Experience preferred

Benefits

Comp & perks

Eligibility for short-term incentive bonuses
Equity-based awards for salaried roles
Qualified retirement programs
Paid time off (vacation, holiday, and leaves)
Health coverage
Dental coverage
Vision coverage