Key Account Manager – Respiratory, Severe Asthma

AstraZeneca

. Lead strategic customer engagement across centers and outpatient clinics in Bulgaria .

Posted 11/11/2026full-timeSofia • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic customer engagement and account management within the healthcare sector, with a strong focus on building relationships with healthcare professionals and delivering tailored product value propositions. Proficient in analyzing account intelligence and collaborating with cross-functional teams to drive business results.

Highest-signal resume keywords

KAM ExperienceStrategic MindsetExcellent Communication SkillsAdvanced PC SkillsHealthcare Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementPatient Pathway MappingBusiness Opportunity IdentificationOmnichannel EngagementAccount Intelligence AnalysisVisit PlanningBudget ManagementSOP ComplianceKAM TrainingLocal Geography Understanding

Soft Skills

Strong OrganizationProactive MindsetCreative Problem SolvingConflict HandlingCollaborative Work

Tools & Technologies

VeevaMicrosoft OfficeOutlook

Industry Keywords

Respiratory Therapeutic AreaInnovative PharmaHealthcare ProfessionalsPatient JourneysHealthcare Landscape

About the role

Key responsibilities & impact

Lead strategic customer engagement across centers and outpatient clinics in Bulgaria
Manage key accounts across the territory
Map medical needs, identify patient pathways and uncover business opportunities
Build long-term relationships with physicians, nurses, chief pharmacists and institutional leaders
Develop, maintain and deliver account plans based on insights
Prioritize resources and execute activities within budget
Tailor product value propositions through targeted omnichannel engagement
Map local patient journeys, identify intervention points and remove barriers to appropriate care and access
Gather, analyze and synthesize account intelligence
Share insights with cross-functional teams
Plan weekly visits and record daily activities in Veeva
Meet predefined visit frequency per cycle
Collaborate with the National Sales Manager, Brand Managers, MSLs, Medical, Marketing and Market Access teams
Participate in weekly team meetings, monthly sales meetings and biannual start meetings
Represent the AstraZeneca portfolio at national and regional congresses and regional roundtables, in person or virtually
Complete administrative tasks, follow company SOPs and ethical standards, and complete mandatory KAM training
Report to the National Sales Manager

Requirements

What you’ll need

Physician, dentist, pharmacist, healthcare degree or biologist
Profiles from Innovative Pharma considered
Strategic mindset and ability to identify problems and opportunities within centers and translate them into results
Strong organization and accuracy
Performance- and business-oriented
Excellent communication and conflict-handling skills
Proactive, creative and open mindset
Ability to work independently and collaboratively
Advanced PC skills, including Microsoft Office and Outlook
Conversational-level English
Native Bulgarian
Valid driver’s license with regular driving experience
KAM experience in Respiratory or other therapeutic areas is nice to have
Strong understanding of local geography and specialist HCP landscape is nice to have

Benefits

Comp & perks

Flexible benefits offering, empowering employees to choose benefits that work for them
Performance-aligned rewards
Personal development opportunities
Lifelong learning, growth and development
Inclusive and diverse workplace culture
Commercial, scientific and personal development support