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Patient Education Manager, RERT, NF1, PN/HPP
AstraZeneca. Develop a regional patient engagement plan with Alexion Patient Advocacy and NF1 PN and HPP brand marketing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient engagement and education within the healthcare industry, particularly in rare disease management. Proven ability to connect with patients and caregivers, deliver impactful presentations, and manage cross-functional collaborations effectively.
Highest-signal resume keywords
Patient EngagementHealthcare Industry ExperiencePresentation SkillsAccount ManagementBilingual - Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient EducationTerritory ManagementData-Driven Performance ObjectivesUnderstanding of Rare Disease ConditionsKnowledge of Managed CareFamiliarity with Regulatory ComponentsExperience with AdvocacyField-Based ExperienceUnderstanding of Community EngagementExperience with Chronic Conditions
Soft Skills
EmpathyListening SkillsAdaptabilityStrong Work EthicOrganizational Skills
Certifications & Qualifications
BA/BS DegreeValid Driver's License
Industry Keywords
Patient AdvocacyCross-Functional CollaborationIn-Person Educational EventsLocal Advocacy EventsPatient Support ProgramsCase Management SupportDisease AwarenessHealthcare CompliancePharmaceutical IndustryBiotech Industry
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Develop a regional patient engagement plan with Alexion Patient Advocacy and NF1 PN and HPP brand marketing
- Coordinate with Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, Patient Services, and other cross-functional partners
- Educate patients, caregivers, and families through 1:1 meetings, including face-to-face interactions
- Provide education about NF1 and HPP disease states, NF1 PN and HPP treatments, and Alexion patient support programs
- Conduct in-person or virtual educational events delivering disease and product information at scale
- Partner with RAMS to educate offices on the PEM role and OneSource through live and virtual in-services
- Build a rare disease network of NF1 PN and HPP advocates through local advocacy events
- Identify educational needs, raise disease awareness, and promote patient empowerment
- Deliver data-driven performance objectives
- Track and communicate year-to-date progress to cross-functional partners and Alexion leadership
- Refer patients and caregivers to Case Managers for case management support when starting Alexion therapy
- Connect the NF1 and HPP community with local advocacy networks and approved resources
Requirements
What you’ll need- Minimum of 4 years business experience in the healthcare industry
- Experience engaging with patients and caregivers with rare/chronic conditions
- Empathy and proven ability to listen well, connect meaningfully, and present complex information clearly during 1:1 meetings
- High initiative, solid work ethic, and consistent accountability
- Ability to adapt quickly and react positively to frequent change in a high-energy, fast-paced environment
- Excellent presentation skills to diverse stakeholders, including groups of 150+ people
- Strong organizational capabilities for strategic and efficient territory management over a large geography
- Ability to travel 60–80% of the time, including evenings and weekends
- Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary
- Valid driver's license and clean driving record
- BA/BS degree required
- At least three years of field-based experience in account management, patient education, or sales
- Experience assisting patients/caregivers
- Background in advocacy, nursing, rare disease support, or social work
- Understanding of community engagement groups and non-profit organizations
- Understanding of managed care and self-administered products
- Familiarity with relevant legal and regulatory components of the pharmaceutical and biotech industries
- Knowledge of oncologic, neurologic, or rare disease conditions
- Bilingual, fluent in reading and speaking Spanish preferred
Benefits
Comp & perks- Eligibility for short-term incentive bonuses
- Equity-based awards for salaried roles
- Qualified retirement programs
- Paid time off, including vacation, holiday, and leaves
- Health coverage
- Dental coverage
- Vision coverage