Patient Education Manager, RERT NF1 PN/HPP

AstraZeneca

. Serve as an empathetic and trusted educational resource for NF1/HPP patients and families .

Posted 10/17/2026full-timeUnited StatesMid-LevelSenior💰 $135,332 - $202,998 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient education and advocacy for NF1 and HPP conditions, with strong organizational and presentation skills to engage diverse stakeholders effectively. Proven ability to develop and execute patient engagement strategies while navigating compliance and regulatory requirements in the healthcare industry.

Highest-signal resume keywords

Patient EducationHealthcare Industry ExperienceEmpathy and Active ListeningPresentation SkillsTerritory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient EngagementAccount ManagementData-Driven Performance TrackingUnderstanding of Managed CareKnowledge of Rare DiseasesRegulatory ComplianceCommunity EngagementEducational Program DevelopmentField-Based ExperienceBilingual in Spanish

Soft Skills

EmpathyStrong Work EthicAdaptabilityOrganizational SkillsCommunication Skills

Certifications & Qualifications

BA/BS DegreeValid Driver's License

Industry Keywords

NF1HPPPatient AdvocacyRare DiseaseChronic ConditionsNon-Profit OrganizationsPharmaceutical IndustryBiotech IndustryLegal and Regulatory ComponentsCommunity Engagement Groups

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Serve as an empathetic and trusted educational resource for NF1/HPP patients and families
Engage with the local NF1 and HPP patient community through 1:1 meetings
Conduct unbranded and branded patient education through programs
Partner with local and regional NF1 and HPP advocacy groups to raise awareness of disease burden, progression, and treatment
Refer patients and caregivers to Case Managers for case management support when starting Alexion therapy
Connect the NF1 and HPP community to local advocacy networks and approved resources
Develop a regional patient engagement plan with Alexion Patient Advocacy and NF1PN/HPP brand marketing
Coordinate with Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, and Patient Services to execute local outreach compliantly
Educate patients, caregivers, and families about NF1/HPP disease states, treatments, and Alexion patient support programs
Conduct in-person or virtual educational events delivering disease and product information at scale
Partner with RAMS to educate offices on the PEM role and OneSource through live and virtual in-services
Build a rare disease network of NF1 PN and HPP advocates through local advocacy events
Identify educational needs, raise disease awareness, and promote patient empowerment
Deliver data-driven performance objectives and track and communicate year-to-date progress to cross-functional partners and Alexion leadership

Requirements

What you’ll need

Minimum of 4 years business experience in the healthcare industry
Experience engaging with patients and caregivers with rare/chronic conditions
Empathy and proven ability to listen well, connect meaningfully, and present complex information clearly and engagingly during 1:1 meetings
High initiative, solid work ethic, and consistent accountability
Ability to adapt quickly and react positively to frequent change in a high-energy, fast-paced environment
Excellent presentation skills to diverse stakeholders, including groups of 150+ people
Strong organizational capabilities for strategic and efficient territory management over a large geography
Ability to travel 60–80% of the time, including evenings and weekends
Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary
Valid driver's license and clean driving record
BA/BS degree required
At least three years of field-based experience in account management, patient education, or sales preferred
Experience assisting patients/caregivers preferred
Background in advocacy, nursing, rare disease support, or social work preferred
Understanding of community engagement groups and non-profit organizations preferred
Understanding of managed care and self-administered products preferred
Familiarity with relevant legal and regulatory components of the pharmaceutical and biotech industries preferred
Rare disease-specific knowledge of legal and regulatory components is a plus
Knowledge of oncologic, neurologic, or rare disease conditions preferred
Bilingual, fluent in reading and speaking Spanish preferred

Benefits

Comp & perks

Short-term incentive bonuses
Equity-based awards for salaried roles
Qualified retirement programs
Paid time off, including vacation, holiday, and leaves
Health coverage
Dental coverage
Vision coverage