Patient Education Manager, RERT NF1 PN/HPP

AstraZeneca

. Serve as an empathetic and trusted educational resource for NF1/HPP patients and families .

Posted 10/17/2026full-timeUnited StatesMid-LevelSenior💰 $135,332 - $202,998 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient education and advocacy for NF1 and HPP conditions, with strong organizational and presentation skills to engage diverse stakeholders effectively. Proven ability to develop and execute patient engagement strategies while navigating compliance and regulatory frameworks in the healthcare industry.

Highest-signal resume keywords

Patient EducationHealthcare Industry ExperienceEmpathy and Listening SkillsPresentation SkillsAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient EngagementTerritory ManagementData-Driven Performance TrackingUnderstanding of Managed CareKnowledge of Rare Disease Conditions

Soft Skills

Strong Work EthicAdaptabilityOrganizational SkillsMeaningful ConnectionAbility to Present Complex Information

Certifications & Qualifications

BA/BS DegreeValid Driver's License

Industry Keywords

NF1HPPPatient AdvocacyCommunity EngagementPharmaceutical IndustryBiotech IndustryNon-Profit OrganizationsChronic ConditionsBilingual Spanish

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Serve as an empathetic and trusted educational resource for NF1/HPP patients and families
Engage with the local NF1 and HPP patient community through 1:1 meetings
Conduct unbranded and branded patient education at scale through programs
Partner with local and regional NF1 and HPP advocacy groups to raise awareness of disease burden, progression, and treatment
Refer patients and caregivers to Case Managers for case management support when starting Alexion therapy
Connect the NF1 and HPP community with local advocacy networks and approved resources
Develop a regional patient engagement plan with Alexion Patient Advocacy and NF1PN/HPP brand marketing
Coordinate with Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, and Patient Services to execute compliant local outreach
Educate patients, caregivers, and families about NF1 and HPP disease states, NF1 PN and HPP treatment, and Alexion patient support programs
Conduct in-person or virtual educational events delivering disease and product information at scale
Partner with RAMS to educate offices about the PEM role and OneSource through live and virtual in-services
Build a rare disease network of NF1 PN and HPP advocates through local advocacy events
Deliver data-driven performance objectives and track and communicate year-to-date progress to cross-functional partners and Alexion leadership

Requirements

What you’ll need

Minimum of 4 years business experience in the healthcare industry
Experience engaging with patients and caregivers with rare/chronic conditions
Empathy, strong listening skills, meaningful connection, and ability to present complex information clearly during 1:1 meetings
High initiative, solid work ethic, and consistent accountability
Ability to adapt quickly and react positively to frequent change in a high-energy, fast-paced environment
Excellent presentation skills for diverse stakeholders, including groups of 150+ people
Strong organizational capabilities for strategic and efficient territory management over a large geography
Ability to travel 60–80% of the time, including evenings and weekends
Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary
Valid driver's license and clean driving record
BA/BS degree required
At least three years of field-based experience in account management, patient education, or sales preferred
Experience assisting patients/caregivers preferred
Background in advocacy, nursing, rare disease support, or social work preferred
Understanding of community engagement groups and non-profit organizations preferred
Understanding of managed care and self-administered products preferred
Familiarity with legal and regulatory components of the pharmaceutical and biotech industries preferred
Knowledge of oncologic, neurologic, or rare disease conditions preferred
Bilingual, fluent in reading and speaking Spanish preferred

Benefits

Comp & perks

Eligibility for short-term incentive bonuses
Equity-based awards for salaried roles
Qualified retirement programs
Paid time off, including vacation, holiday, and leaves
Health coverage
Dental coverage
Vision coverage
Inclusive environment with equal employment opportunities
Disability or special-needs accommodation