Regional Operations Director, Cell Therapy, Patient Operations

AstraZeneca

. Lead and manage Associate Directors – Territory Operations Management assigned to the region .

Posted 10/3/2026full-timeRemote • Massachusetts • United StatesLead💰 $171,622 - $257,433 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cell therapy operations, developing and executing operational strategies, and managing cross-functional teams while ensuring compliance with regulatory standards. Proven ability to build relationships with stakeholders and drive continuous improvements in patient care.

Highest-signal resume keywords

Cell Therapy LeadershipOperational Strategy DevelopmentChange ManagementHealthcare Regulations UnderstandingMatrix Organization Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational PlanningClinical ExpertiseSite Infrastructure ManagementMarket AnalysisProblem Resolution

Soft Skills

LeadershipMentorshipCollaborationRelationship BuildingFlexibility

Tools & Technologies

IT SystemsHealthcare Scheduling PortalsSupply Chain Management ToolsCall Center Systems

Certifications & Qualifications

Bachelor's Degree in NursingBachelor's Degree in BusinessBachelor's Degree in ITBachelor's Degree in Life Sciences

Industry Keywords

Cell TherapyHealthcare EnvironmentPharmaceutical IndustrySOPsQuality Control

About the role

Key responsibilities & impact

Lead and manage Associate Directors – Territory Operations Management assigned to the region
Oversee expansion of AstraZeneca cell therapy territories and alignment on company-wide goals across clinical and commercial products
Provide operational, clinical, and site infrastructure expertise for AstraZeneca cell therapy trials and commercial products
Lead regional cross-functional activities with internal partners
Develop and implement regional operational plans, targets, and activation forecasts across therapeutic areas
Build and maintain relationships with site partners, healthcare professionals, and regional stakeholders
Contribute to SOPs and guidance documents and ensure site quality parameters are met
Provide leadership and mentorship to team members
Lead business change management and process maturity assessments for site activation and post-activation
Analyze regional market and site dynamics and identify opportunities, roadblocks, and solutions
Collaborate with Clinical Operations, SMM, Manufacturing, Supply Chain, Medical, IT leadership, and other teams
Drive continuous improvements and solutions enhancing patient care throughout the cell therapy product lifecycle
Present patient operational reports and regional plans to senior management
Maintain knowledge of and follow activation goals, processes, regulatory standards, compliance, and procedures

Requirements

What you’ll need

Bachelor's degree in Nursing, Business, IT, or Life Sciences, or equivalent experience
8+ years of experience working within a Cell Therapy Program, healthcare/pharmaceutical environment, directly with patients and/or healthcare providers
Minimum 5 years of experience in a Cell Therapy leadership role
Ability to develop and execute operational strategies in cell therapy
Change management experience and ability to resolve complex problems promptly
Flexibility to provide support outside regular business hours for emergent patient cases
Willingness to travel domestically and internationally up to 50%
Understanding of the healthcare customer environment and hospital regulations
Experience in a matrix organization with complex IT systems or portals supporting customer service, healthcare scheduling, supply chain management, and call centers
Familiarity with heavily regulated, quality-control environments and strict SOPs

Benefits

Comp & perks

Short-term incentive bonus eligibility
Equity-based awards for salaried roles
Qualified retirement programs
Paid time off, including vacation, holidays, and leaves
Health coverage
Dental coverage
Vision coverage
Flexible benefits offering where possible
Personal and professional development support