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Senior Manager, Cell Therapy Hub
AstraZeneca. Manage each patient and cell journey throughout treatment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient and cell journeys in cell therapy, with a strong focus on compliance, regulatory standards, and cross-functional collaboration. Proficient in navigating the AstraZeneca Cell Therapy Hub and enhancing patient care experiences through effective communication and problem-solving.
Highest-signal resume keywords
Cell Therapy Program ExperiencePatient ManagementRegulatory ComplianceCross-Functional CollaborationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Vein-to-Vein Workflow ManagementSOP DevelopmentCell Therapy Hub NavigationCritical Raw Material Supplier CoordinationProcess Change Coordination
Soft Skills
Empathetic CommunicationOrganizational Problem-Solving
Tools & Technologies
Customer PortalTelephony System
Certifications & Qualifications
BA or BS DegreeAdvanced Degree in Life Sciences or Engineering (Desirable)
Industry Keywords
Cell TherapyHealthcare SystemsRegulatory EnvironmentQuality ManagementClinical Operations
About the role
Key responsibilities & impact- Manage each patient and cell journey throughout treatment
- Coordinate patient cases within an assigned geographic area between medical professionals at sites and AstraZeneca cross-functional teams
- Serve as a trusted single contact for site stakeholders to enhance the cell therapy site experience
- Independently manage patient vein-to-vein workflows from registration through infusion
- Escalate patient issues and provide coverage for other regions
- Partner with Clinical Ops, SMM, Supply Chain, Medical, IT, Commercial, and other cross-functional teams
- Communicate critical patient-related information to site stakeholders empathetically
- Coordinate with Regional and Territory Operations Managers on site logistics, personnel identification, and training for digital platform access
- Address and communicate issues related to cellular starting material, IMP, and supplies
- Collaborate with QA, Manufacturing, and Supply Chain on OOS communication, product recalls, and product issues
- Develop internal and external SOPs and materials related to the AstraZeneca Cell Therapy Hub
- Complete Cell Therapy AZ Hub training and navigate the Customer Portal, Telephony system, SOPs, work instructions, and business rules
- Contribute to continuous improvements and solutions enhancing patient care experience
- Maintain knowledge of Cell Therapy Hub goals, processes, regulatory standards, compliance, and procedures
- Coordinate process-change rollouts to assigned sites
- Uphold AstraZeneca Cell Therapy Hub values and perform miscellaneous assigned tasks
- Report to a Senior Director, Cell Therapy Hub
Requirements
What you’ll need- BA or BS degree or equivalent experience
- Minimum of 4 years of experience within a Cell Therapy Program as a Research Coordinator, Nurse Coordinator, Apheresis Nurse, Cell Lab Professional, or Quality Manager in healthcare systems or a regulatory environment
- Ability to solve site-facing problems and deal with organizational complexity
- Advanced degree in Life Sciences or Engineering (e.g., PharmD, NP, PA, Biomedical Engineer) is desirable
- Experience working with critical raw material suppliers or contract manufacturing organizations is desirable
- Ability to complete all Cell Therapy AZ Hub training and demonstrate knowledge and seamless navigation of the AstraZeneca Cell Therapy Hub and processes
- Compliance with applicable SOPs, regulations, regulatory standards, and procedures
Benefits
Comp & perks- Personalized development opportunities with a strong focus on lifelong learning
- Office space in the heart of Hamburg designed for collaborative, flexible, and agile working
- A diverse, inclusive, and bias-free work environment
- Sustainable company aiming to become carbon negative across the entire value chain by 2030