Business Analyst III – Oracle C2M, CC&B Analyst

Astreya

. Provide solutions that help attain business outcomes .

Posted 9/29/2026full-timeRemote • California • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing and translating business requirements into functional specifications, particularly within Oracle Customer Care and Billing (CC&B) and Customer to Meter (C2M) systems. Proven ability to lead technical teams and collaborate with business clients to deliver effective IT solutions while ensuring compliance with industry standards.

Highest-signal resume keywords

Oracle Customer Care And Billing (CC&B) ExperienceBusiness Requirements AnalysisFeasibility AnalysisSQL ScriptingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business RequirementsFunctional SpecificationsFeasibility AnalysisTechnical DocumentationTest PlansQuality ReviewsProject Scope DevelopmentIT Solutions NegotiationComplex Business Process AnalysisDocumentation Skills

Soft Skills

Excellent Communication SkillsOrganizational SkillsAdaptabilityJudgment in Solution SelectionMentoring

Certifications & Qualifications

Bachelor’s Degree (B.S/B.A)

Industry Keywords

Billing ModernizationMeter-To-Cash ProcessesSOX ComplianceInformation Technology ConsultingVendor Collaboration

Tech Stack

Tools & technologies

OracleSQL

About the role

Key responsibilities & impact

Provide solutions that help attain business outcomes
Analyze and propose system solutions for Line of Business and IT organizations
Act as a strategic partner and business and technical liaison for the Billing Modernization program
Assemble, analyze, and translate business requirements into detailed requirements and functional specifications
Perform feasibility analysis, develop project scope, and provide recommendations on alternative solutions, project strategy, and deliverable prioritization
Analyze business needs, define detailed requirements, and validate solutions with clients
Analyze Oracle Customer Care and Billing (CC&B), Customer to Meter (C2M), and other meter-to-cash processes
Lead and partner with technical teams to ensure successful project functionality delivery
Collaborate with business clients and vendor implementers on functional solutions
Communicate IT processes to business clients and vendor partners
Analyze end-to-end complex business processes and client information needs
Define and document business requirements for complex projects
Evaluate and document alternatives for complex business problems
Identify, propose, and influence IT solutions; negotiate requirements and deliverables with multiple business clients
Provide expert information technology consulting to clients
Create and review design and technical specification documents
Coordinate analysis and requirements work for several projects
Provide timely responses to client inquiries or delegate as appropriate
Comply with SOX and other standard process requirements
Support testing, project management, software development, compliance, recovery, operations, and maintenance activities
Prepare and review test plans and perform quality reviews of test results
Mentor Associate and Career-level team members
Contribute to business cases for complex IT projects and initiatives
Perform additional duties, including operation and maintenance support and testing of critical areas of complex applications

Requirements

What you’ll need

Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
7 years job-related CC&B experience, or similar Oracle platform (such as C2M)
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Excellent documentation, writing, organization and verbal communication skills
Familiarity with SQL scripting and usage
Able to read and create technical documentation
Excellent organization skills and ability to adapt to a rapidly changing work environment
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers