Data Analyst II

Astreya

. Build and utilize capacity dashboards to proactively identify and address network stockout issues .

Posted 11/3/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in network operations with a strong focus on cloud environments, utilizing troubleshooting methodologies to resolve capacity-related issues efficiently. Proficient in network monitoring and documentation, ensuring optimal customer capacity management.

Highest-signal resume keywords

Network Operations ExperienceCloud Networking Platforms (AWS, Azure)Troubleshooting Network IssuesNetwork Protocols (TCP/IP, Routing, Switching)Customer Support Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network MonitoringTroubleshooting MethodologiesCapacity PlanningNetwork DocumentationBandwidth Utilization AnalysisLatency AnalysisIncident ResolutionNetwork ConfigurationCloud EnvironmentsAI/Automation Tools

Soft Skills

Excellent CommunicationCustomer Service SkillsTeam CollaborationIndependent Work

Tools & Technologies

Network Monitoring ToolsCloud Networking PlatformsTroubleshooting Tools

Certifications & Qualifications

Associate's Degree in Computer ScienceNetworking Certification

Industry Keywords

Network Capacity ManagementNetwork Traffic AnalysisCustomer Capacity LimitationsNetwork IncidentsConnectivity Problems

Tech Stack

Tools & technologies

AWSAzureCloudSwitchingTCP/IP

About the role

Key responsibilities & impact

Build and utilize capacity dashboards to proactively identify and address network stockout issues
Investigate and resolve network incidents, outages, and connectivity problems related to customer capacity limitations
Review network traffic, bandwidth utilization, and latency to identify potential capacity constraints
Monitor customer usage patterns and proactively identify potential capacity needs
Collaborate with the Operations Lead, customer engineers, and other team members to diagnose and resolve complex issues affecting customer capacity
Apply troubleshooting methodologies and best practices to restore services and customer capacity quickly
Maintain accurate and up-to-date network documentation, including diagrams, configurations, and troubleshooting guides, with a focus on customer capacity details
Document incidents, resolutions, and capacity-related changes in a knowledge base to facilitate future troubleshooting and capacity planning efforts

Requirements

What you’ll need

Associate's degree in Computer Science, Networking, or a related field
5+ years of experience in network operations or a related field, with a focus on cloud environments
Experience with cloud networking platforms (e.g., AWS, Azure)
Familiarity with network monitoring and troubleshooting tools
Experience working with customer support or customer success teams
Experience with AI/Automation tools and technologies
Strong understanding of network protocols and technologies (TCP/IP, routing, switching)
Proficiency in troubleshooting network issues at various layers (physical, data link, network)
Ability to work independently and as part of a team
Excellent communication and customer service skills