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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Java application support and troubleshooting, along with strong Linux server administration skills. Proficient in automation tools and scripting, with a focus on enhancing operational efficiency and system reliability.
Highest-signal resume keywords
Java Application SupportLinux Server AdministrationAutomation Tools (Ansible, Jenkins, Terraform)Python ScriptingRoot Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaLinuxPythonGo (Golang)Automation ScriptingTroubleshootingPerformance AnalysisMonitoring SystemsIncident ResponseProduction Support
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaborationAttention to Detail
Tools & Technologies
AnsibleJenkinsGitHub ActionsTerraformMonitoring Systems
Industry Keywords
High AvailabilityOperational SupportSystem ReliabilityScalabilityAutomation
Tech Stack
Tools & technologiesAnsibleJavaJenkinsLinuxPythonTerraformGo
About the role
Key responsibilities & impact- Design, develop, troubleshoot, and debug software programs for enhancements and new products
- Develop software and tools in support of design, infrastructure, and technology platforms
- Provide operational support for Java-based applications and services running in production
- Troubleshoot application, server, and infrastructure issues to quickly restore service
- Analyze logs, performance metrics, and system behavior to identify root causes
- Support Linux-based server environments and application infrastructure
- Develop and maintain automation scripts and tools to improve operational efficiency
- Collaborate with software engineers, DevOps, SRE, and infrastructure teams
- Participate in incident response, root cause analysis, and production support activities
- Monitor application health, system performance, and availability
- Document operational procedures and troubleshooting guides
- Recommend improvements to system reliability, scalability, and automation
Requirements
What you’ll need- Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
- Expert-level experience supporting and troubleshooting Java applications
- Strong knowledge of Linux server administration
- Experience supporting production environments with high availability requirements
- Experience with automation tools such as Ansible, Jenkins, GitHub Actions, Terraform, or similar
- Proficiency in Python scripting
- Working knowledge of Go (Golang)
- Strong analytical and problem-solving skills
- Excellent communication skills
- Experience working with various development programs
- Ability to quickly learn customer support processes, tools and techniques
- Understanding of how to configure third-party software components and technologies
- Ability to perform root cause analysis of network, operating system, and other issues
- Ability to collaborate and work remotely including use of communication tools
- Ability to multi-task and self-organize including prioritization of activities
- Experience using monitoring systems
- Attention to detail
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Benefits
Comp & perks- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
