Implementation Specialist

Asure Software

. Lead end-to-end client implementations of Asure’s payroll tax product .

Posted 9/15/2026full-timeVirginia Beach • Tennessee • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client implementations of payroll tax solutions, with a strong focus on understanding client business requirements and ensuring configuration accuracy. Proficient in managing multiple tasks while delivering timely project updates and fostering positive client relationships.

Highest-signal resume keywords

US Payroll ProcessingClient Implementation ManagementHR Practices and Labor LawsMicrosoft Office Suite ProficiencyCPP or FPC Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll Tax ConfigurationClient Business Requirements AnalysisProject ManagementTesting and ValidationImplementation Results Delivery

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsInterpersonal SkillsProblem-Solving

Tools & Technologies

Microsoft ExcelMicrosoft Word

Certifications & Qualifications

CPPFPCPHRSHRM-CP

Industry Keywords

Payroll PrinciplesClient AdvocacyConfidentialityAccount Ownership Service Model

About the role

Key responsibilities & impact

Lead end-to-end client implementations of Asure’s payroll tax product
Identify client business requirements during discovery
Configure Asure’s tax solution based on client requirements
Deliver group presentations and training sessions
Validate outcomes through testing and ensure configuration accuracy
Successfully complete implementations and support clients through their first two successful payrolls
Deliver implementation results on time and drive product and procedure adoption
Provide status reports and project updates to the project team
Anticipate and resolve project hurdles by coordinating with clients and internal teams
Create client advocacy and support positive customer references

Requirements

What you’ll need

3+ years of supporting clients with their US payroll and/or tax processing
2+ years of success in a dedicated account ownership service model
Solid understanding of HR practices, labor laws, and payroll principles
Strong attention to detail, confidentiality, and organizational skills
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Proficiency in Microsoft Office Suite, especially Excel and Word
CPP, FPC, PHR or SHRM-CP certification is a plus
Must be legally authorized to work in the US
Must be able to pass a criminal background check at employment offer

Benefits

Comp & perks

Medical, Dental, Vision, HSA, FSA — all effective on day 1
Company-paid Basic Life Insurance
Accidental Death & Dismemberment insurance
Long-Term Disability insurance
Short-Term Disability insurance
401K Program with 3% safe harbor contribution
Employee Stock Purchase Program
Fitness Reimbursement Program
Self-Managed PTO