Implementation Specialist

Asure Software

. Lead end-to-end client implementations of Asure payroll tax products .

Posted 11/2/2026full-timeVirginia Beach • Virginia • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading client implementations of payroll tax products, ensuring adherence to timelines and quality standards while fostering client satisfaction and advocacy. Proficient in managing project scopes and delivering effective training and support for payroll processes.

Highest-signal resume keywords

Client Implementation LeadershipUS Payroll Processing ExperienceAccount Ownership Service ModelHR Practices and Labor Laws KnowledgeMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll Tax ConfigurationProject ManagementClient Training DeliverySoftware ImplementationAttention to Detail

Soft Skills

Excellent CommunicationInterpersonal SkillsOrganizational SkillsAbility to Prioritize Tasks

Tools & Technologies

Microsoft ExcelMicrosoft Word

Certifications & Qualifications

CPPFPCPHRSHRM-CP

Industry Keywords

Payroll PrinciplesClient AdvocacyConfidentialityLabor LawsProject Updates

About the role

Key responsibilities & impact

Lead end-to-end client implementations of Asure payroll tax products
Identify client business requirements during discovery
Configure the Asure tax solution based on client requirements
Deliver group presentations and client training sessions
Deploy and successfully complete software implementations
Support clients through their first two successful payrolls
Own implementation scope, quality, timelines, and outcomes from kickoff through stabilization
Ensure client adoption of products and procedures
Deliver results on time
Provide status reports and project updates to the project team
Coordinate with clients and internal teams to anticipate and resolve project hurdles
Build client advocacy and satisfaction

Requirements

What you’ll need

3+ years of supporting clients with their US payroll and/or tax processing
2+ years of success in a dedicated account ownership service model
Solid understanding of HR practices, labor laws, and payroll principles
Strong attention to detail, confidentiality, and organizational skills
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Proficiency in Microsoft Office Suite, especially Excel and Word
CPP, FPC, PHR or SHRM-CP certification is a plus
Legally authorized to work in the US; visa sponsorship or transfer unavailable
Criminal background check conducted at employment offer

Benefits

Comp & perks

Medical, Dental, Vision, HSA, FSA — all effective on day 1
Company-paid Basic Life Insurance
Accidental Death & Dismemberment insurance
Long-Term Disability insurance
Short-Term Disability insurance
401(k) Program with 3% safe harbor contribution
Employee Stock Purchase Program
Fitness Reimbursement Program
Self-Managed PTO