Implementation Specialist

Asure Software

. Lead end-to-end client implementations for the payroll tax product .

Posted 9/15/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll tax product implementations, ensuring accurate configurations and successful client outcomes. Proficient in managing client relationships, delivering training, and adhering to HR practices and labor laws.

Highest-signal resume keywords

Payroll Tax Product ImplementationClient Relationship ManagementHR Practices and Labor LawsMicrosoft Office Suite ProficiencyCPP, FPC, PHR or SHRM-CP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingTax ProcessingConfiguration of Asure Tax SolutionProject ManagementClient Business Requirements Analysis

Soft Skills

Attention to DetailOrganizational SkillsExcellent CommunicationInterpersonal SkillsProblem-Solving

Tools & Technologies

Asure Tax SolutionMicrosoft ExcelMicrosoft Word

Certifications & Qualifications

CPPFPCPHRSHRM-CP

Industry Keywords

Payroll PrinciplesClient AdvocacyImplementation ResultsConfidentialityFast-Paced Environment

About the role

Key responsibilities & impact

Lead end-to-end client implementations for the payroll tax product
Apply product expertise to build accurate configurations and deliver successful outcomes
Deliver group presentations and training sessions
Define and identify client business requirements
Configure the Asure tax solution based on client requirements
Deliver training on configured solutions
Successfully complete software implementations
Support clients through their first two successful payrolls
Deliver implementation results on time
Ensure client product and Asure procedure adoption
Provide status reports and project updates to the project team
Anticipate and resolve project hurdles through coordination with clients and internal teams
Create client advocacy and positive customer references

Requirements

What you’ll need

3+ years of supporting clients with their US payroll and/or tax processing
2+ years of success in a dedicated account ownership service model
Solid understanding of HR practices, labor laws, and payroll principles
Strong attention to detail, confidentiality, and organizational skills
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Proficiency in Microsoft Office Suite, especially Excel and Word
Must be legally authorized to work in the US
CPP, FPC, PHR or SHRM-CP certification is a plus

Benefits

Comp & perks

Medical, Dental, Vision, HSA, FSA — all effective on day 1
Company-paid Basic Life Insurance
Company-paid Accidental Death and Dismemberment (A+D) insurance
Long-Term Disability insurance
Short-Term Disability insurance
401K Program with 3% safe harbor contribution
Employee Stock Purchase Program
Fitness Reimbursement Program
Self-Managed PTO