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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data retrieval and entry, particularly within legal and court systems, while maintaining confidentiality and compliance with state laws. Strong customer service and research skills are essential for effectively managing applicant histories and establishing relationships with court personnel.
Highest-signal resume keywords
Data RetrievalInternet ResearchCustomer ServiceMS Office ProficiencyLegal/Court System Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryBackground ScreeningSpreadsheet CommandsDatabase CommandsInformation Analysis
Soft Skills
Positive Working RelationshipsGood JudgmentProactive Communication
Tools & Technologies
MS OfficeGeneral Ledger SystemsHRISCRM
Certifications & Qualifications
High School DiplomaDriver's License
Industry Keywords
Criminal RecordsCourt RecordsApplicant HistoriesFairfax CountyConfidential Information
About the role
Key responsibilities & impact- Travel to local courts and retrieve data via computer/web-based systems, files, and documents related to applicants’ histories
- Locate information quickly and accurately in accordance with applicable state laws and procedures
- Retrieve and enter applicant-history data from computer/web-based systems, files, and other documents
- Use software programs to enter criminal results to clients
- Examine internet databases and court records to investigate and adjudicate criminal records
- Perform data entry using spreadsheet or database commands
- Conduct extensive in-person inquiries and searches to supplement criminal records
- Analyze collected information to identify potential problems or discrepancies
- Update order statuses appropriately
- Proactively update the supervisor regarding delays, court-system access issues, courthouse changes, fees, quality issues, and trends
- Handle confidential information responsibly and with good judgment
- Establish positive working relationships with court personnel and others needed to complete tasks
- Monitor and implement processing and system changes
- Perform other duties as required
Requirements
What you’ll need- Candidates must be able to commute within Fairfax County, Fairfax, VA and to the various court houses within the county
- Reliable transportation and ability to travel to assigned court locations daily or as needed is required
- Minimum of $300,000 primary liability coverage maintained under personal auto insurance policy
- Experience in customer service or with research/investigations is required
- Experience with internet research is required
- Experience with the legal/court system is preferred
- Experience with background screening is preferred
- Proficiency in MS Office (Outlook, Excel, Word) or similar software is required
- Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred
- High school diploma or equivalent is required
- Bachelor’s degree is preferred
- Driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required
- 0 to 2 years of relevant experience is preferred
- Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required
- Normal Eastern Time Zone business hours availability; occasional work before/after normal hours, weekends and evenings may be required
- Occasional overnight travel may be required
Benefits
Comp & perks- Medical, dental and vision effective first day of employment
- 401(k) with employer match
- Paid time off
- 10 company-paid holidays
- Employee Assistance Program
- Wellness Program
- Paid Bereavement
- Pet Bereavement
- Pet Insurance
- Volunteer time off
- Telecommuting Stipend
- Professional development programs
- Short-term disability
- Company-paid long-term disability
- Company-paid life insurance
- Flexible spending/health savings accounts
- Employee referral bonus