AT&C Revenue Services

Insurance

• Contact patients regarding self-pay balances and negotiate payment arrangements
• Follow up on unpaid and past-due accounts and prepare a monthly third-party collections list
• Answer patient inquiries about accounts, balances, billing statements, payment options, and financial assistance
• Educate patients about co-pays, deductibles, account balances, and financial responsibilities
• Apply patient payments accurately to appropriate accounts
• Document collection efforts, payment arrangements, patient communications, insurance details, authorization numbers, and verification results
• Contact insurance companies to clarify benefits, resolve discrepancies, and verify coverage and eligibility
• Confirm co-pays, deductibles, and out-of-pocket costs for procedures and treatments
• Obtain prior authorizations, precertification numbers, and referrals when required
• Flag coverage issues before services to reduce claim denials
• Collaborate with billing, coding, scheduling, and clinical teams to ensure accurate, compliant, and authorized services
• Verify commercial, workers’ compensation, accident, and state-program coverage
• Determine patient responsibility and coverage qualification
• Monitor aged accounts and research self-pay discrepancies, billing errors, and misapplied payments
• Review payer contracts to calculate patient responsibility
• Maintain current facility insurance contracts and payment schedules
• Provide financial counseling regarding payment options and assistance programs
• Follow the Self-Pay Process Policy and Procedure

Explore Self Pay Collection/Insurance Verification Specialist at AT&C Revenue Services. Review requirements and application details.