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Associate Director – Digital Consumer Sales, Wireless Performance & Optimization
AT&T. Own the integrated performance story across wireless acquisition, Add-A-Line growth, upgrades, monetization, revenue optimization, and sales health .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance optimization, data-driven insights, and team leadership to enhance acquisition and revenue strategies. Proven ability to evaluate and improve operational effectiveness and customer value through cohesive performance narratives.
Highest-signal resume keywords
Performance OptimizationData-Driven InsightsTeam LeadershipRevenue Growth StrategiesOperational Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DiagnosticsRevenue OptimizationCustomer Behavior AnalysisConversion Rate ImprovementOperational Health Evaluation
Soft Skills
CoachingCollaborationContinuous Improvement
Tools & Technologies
AnalyticsScorecardsBusiness Reviews
Industry Keywords
Wireless AcquisitionSales HealthCustomer FrictionOperational FailuresFulfillment Issues
About the role
Key responsibilities & impact- Own the integrated performance story across wireless acquisition, Add-A-Line growth, upgrades, monetization, revenue optimization, and sales health
- Lead and develop a team responsible for acquisition performance, lifecycle performance, revenue optimization, and business diagnostics
- Advise executive leaders and partner organizations with data-driven business insights
- Evaluate performance to identify opportunities that improve revenue, conversion, attach rates, product mix, and customer value
- Identify and prioritize customer friction, business defects, operational failures, fulfillment issues, and sales leakage
- Create cohesive performance narratives connecting traffic, funnel performance, conversion, customer behavior, product mix, operational health, and financial performance
- Partner across Analytics, Product, Technology, Site Experience, Personalization, Operations, and Marketing
- Establish operating cadences, governance routines, business reviews, and scorecards
- Coach and develop direct reports and future leaders
- Drive continuous improvement, organizational effectiveness, and operational excellence
Requirements
What you’ll need- Bachelor’s degree (BS/BA) desired
- 7+ years of related experience
- Requires office presence a minimum of 5 days per week
- Must be located in one of the posted locations: Dallas, Texas or Bothell, Washington
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone