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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer service, with a strong ability to meet sales targets and provide bilingual support in Cantonese or Mandarin and English. Capable of thriving in a fast-paced retail environment while maintaining a flexible schedule.
Highest-signal resume keywords
Bilingual Customer ServiceSales Target AchievementConsultative Sales ApproachRetail Sales ExperienceFlexible Work Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Personalized Sales ExpertiseCustomer Connection
Industry Keywords
Community EventsOutbound CallsFast-Paced EnvironmentSales FloorOnline Orders
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets using AT&T’s full suite of products
- Guide customers through product and service options using a consultative sales approach
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Work on the sales floor in a fast-paced, changing environment
- Serve customers according to schedules between 9am-9pm, including weekends
- Provide bilingual customer service and sales support
Requirements
What you’ll need- Speak Cantonese or Mandarin and English
- Prior retail or customer-facing sales experience is a plus
- Ability to work a schedule between 9am-9pm, including weekends
- Ability to work a minimum of 5 days per week in the office
- Must work at the posted location; no relocation is offered
- Must meet sales goals to earn commissions and qualify for bonus payments
- Must maintain good standing at time of bonus payout
Benefits
Comp & perks- $10,000 sign-on bonus for qualified hires (not applicable to internal employees; paid in installments subject to eligibility and repayment terms)
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Additional starting pay may be available for bilingual employees
- Uncapped commission opportunities
- Tools, training and coaching for employees without sales experience
