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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and communication skills while managing retail operations and a sales team. Proficient in both Spanish and English, with a solid understanding of telecommunications industry trends and customer experience enhancement.
Highest-signal resume keywords
Bilingual In Spanish And EnglishRetail Management ExperienceSales And Customer ExperienceCoaching And Team DevelopmentFamiliarity With Wireless Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Objectives AchievementMerchandisingProduct LaunchesAnalytical SkillsProblem-Solving Skills
Soft Skills
Excellent Communication SkillsLeadership SkillsCollaborationInitiativeTeamwork
Tools & Technologies
AT&T Mobility Systems
Industry Keywords
TelecommunicationsRetail OperationsCustomer ExperienceIndustry Trends
About the role
Key responsibilities & impact- Partner with a store manager to oversee all aspects of daily retail store operations
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with products and services
- Perform additional outreach and promotional activities, including off-site events as needed
- Coach a team of retail sales consultants to ensure they meet sales and service goals
- Manage and develop a retail team
Requirements
What you’ll need- Speak Spanish and English
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
- Strategic perspective and ability to champion change
- Ability to inspire a team through high performance, collaboration, and teamwork
- Utilize professional expertise to solve problems and analyze issues
- Take initiative and strive to create results
Benefits
Comp & perks- Additional starting pay may be available for bilingual employees
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Best in class paid training
- Commission of $18,000
