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About the role
Key responsibilities & impact- Partner with the store manager to oversee all aspects of daily retail store operations
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Perform outreach and promotional activities, including off-site events as needed
- Coach a team of retail sales consultants to meet sales and service goals
- Manage and develop the store team
- Support store operations and leadership initiatives
Requirements
What you’ll need- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
- Strategic perspective and ability to champion change
- Ability to inspire a team through high performance, collaboration, and teamwork
- Ability to utilize professional expertise to solve problems and analyze issues
- Initiative and results orientation
- Ability to participate in off-site events as needed
- Spanish bilingual ability
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available
- Adoption Reimbursement
- Short-term and long-term disability benefits
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
- Paid training
- Commission opportunity