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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and customer engagement skills, with the ability to educate customers on products and services while meeting sales targets. Bilingual in Spanish and English, capable of providing excellent customer service in a retail environment.
Highest-signal resume keywords
Bilingual In Spanish And EnglishRetail Sales ExperienceCustomer Service SkillsProduct DemonstrationFlexible Work Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExpertiseCustomer EngagementOrder FulfillmentInventory MaintenanceTransaction Journal Submission
Soft Skills
Courteous CommunicationAdaptabilityTeam Collaboration
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer FacingSales TargetsCommunity EventsProduct Recommendations
About the role
Key responsibilities & impact- Create meaningful customer connections through personalized sales expertise
- Meet sales targets and earn commission using AT&T products and services
- Stay current on data, entertainment technology, and devices
- Understand customer needs and recommend suitable products
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Open and close the store according to written procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Work consultatively with customers on the sales floor
Requirements
What you’ll need- Speak Spanish and English
- 1-3 years retail/customer facing/sales experience preferred
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- Flexible and open to change
- May be required to wear a uniform
Benefits
Comp & perks- Additional starting pay if bilingual
- Monthly commission opportunities
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Tools, training and coaching provided for candidates without sales experience
