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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates bilingual proficiency in Spanish and English, with a strong focus on personalized sales expertise and customer engagement. Capable of meeting sales targets while providing exceptional customer service in a fast-paced retail environment.
Highest-signal resume keywords
Bilingual Proficiency in Spanish and EnglishConsultative Sales ApproachRetail Sales ExperienceCustomer Service ExcellenceData/Entertainment Technology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementProduct DemonstrationInventory MaintenanceTransaction Journal SubmissionPaperwork AccuracyMultitasking in Fast-Paced EnvironmentStore Opening and Closing ProceduresLifting Up to 25 PoundsOperating Personal ComputerFilling Online Orders
Soft Skills
Competitive SpiritCustomer Needs UnderstandingCourteous CommunicationTeam CollaborationFlexibility in Work Hours
Tools & Technologies
Wi-Fi DevicesData DevicesTV Entertainment ToolsWireless EquipmentCopierFax Machine
Industry Keywords
Retail SalesCustomer-Facing ExperienceCommunity EngagementSales CommissionFast-Paced Environment
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets and earn commission using AT&T products and services
- Guide customers through product options using a consultative sales approach
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Work a schedule between 9am–9pm, including weekends
- Complete store opening and closing activities
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- Spanish and English bilingual ability
- Competitive spirit and desire to meet and exceed sales goals
- Ability to stay up to date on data/entertainment technology and devices, including Wi-Fi, data devices and TV entertainment tools
- Ability to understand customers' needs and match products to those needs
- Ability to multitask in a fast-paced team environment
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete paperwork completely, accurately and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- Ability to complete store opening and closing procedures
- 1–3 years of retail/customer-facing/sales experience preferred
- Prior retail or customer-facing sales experience is a plus
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Additional starting pay may be available for bilingual employees
- Uncapped commission opportunities based on meeting or exceeding sales objectives
- Tools, training and coaching for candidates without sales experience
