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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer engagement, utilizing strong bilingual communication skills in Spanish and English. Proficient in product demonstrations and knowledgeable about data and entertainment technology to effectively meet customer needs.
Highest-signal resume keywords
Bilingual Communication SkillsConsultative Sales ApproachProduct DemonstrationRetail Sales ExperienceCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsProduct KnowledgeData DevicesWi-Fi TechnologyTV Entertainment ToolsInventory MaintenanceTransaction JournalsPaperwork AccuracyMulti-taskingFlexible Scheduling
Soft Skills
Competitive SpiritCustomer EngagementTeam CollaborationCourteous ServiceAdaptability
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer-facingSales ExperienceCommunity EventsOutbound Calls
About the role
Key responsibilities & impact- Create meaningful customer connections through personalized sales expertise
- Meet sales targets and earn commissions using AT&T products and services
- Guide customers through product options using a consultative sales approach
- Conduct product demonstrations and educate customers
- Provide prompt and courteous customer service
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- Spanish and English language skills
- Competitive spirit and desire to meet and exceed sales goals
- Ability to stay up to date on data/entertainment technology and devices, including Wi-Fi, data devices and TV entertainment tools
- Ability to understand customer needs and match products to those needs
- Ability to multi-task in a fast-paced team environment
- Ability to educate and engage customers through product demonstrations
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete paperwork completely, accurately and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- 1-3 years retail/customer-facing/sales experience preferred
- Ability to work a schedule between 9am-9pm, including weekends
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- At least 6 company designated holidays
- Additional PTO based on bargaining group
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Additional starting pay may be available for bilingual employees
- Uncapped commission opportunities
- Tools, training and coaching provided
