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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong bilingual communication skills in Spanish and English, with a focus on personalized customer engagement and sales expertise. Capable of meeting sales targets while providing exceptional customer service in a retail environment.
Highest-signal resume keywords
Bilingual CommunicationSales ExpertiseCustomer ServiceRetail ExperienceConsultative Sales Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsProduct DemonstrationsTransaction JournalsInventory MaintenanceFlexible Scheduling
Soft Skills
Competitive SpiritMultitaskingCustomer EngagementTeam CollaborationCourteous Interaction
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer-FacingSales ExperienceCommunity EventsData Technology
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets and earn commission using AT&T products and services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices, and TV entertainment tools
- Understand customer needs and recommend products and services
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt, courteous customer service
- Complete opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Work on the sales floor using a consultative sales approach
- May be required to wear a uniform
Requirements
What you’ll need- Spanish and English bilingual ability
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- Competitive spirit and desire to meet and exceed sales goals
- Ability to multitask in a fast-paced team environment
- 1–3 years retail/customer-facing/sales experience preferred
- Ability to work a schedule between 9am–9pm, including weekends
- No sales experience required; training and coaching provided
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Additional starting pay may be available for bilingual employees
- Monthly commission opportunities
