Call Center Sales Representative

AT&T

. Serve as the voice of AT&T, a global communications and technology company .

Posted 9/29/2026full-timeSaint Louis • Missouri • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on problem-solving, adaptability, and attention to detail. Proficient in handling customer interactions across various channels while achieving sales targets and maintaining compliance with organizational standards.

Highest-signal resume keywords

Commissioned Sales ExperienceCustomer Service SkillsProblem-Solving SkillsAttention to DetailAdaptability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SalesCustomer AcquisitionTechnical SupportBilling ResolutionUpsellingTroubleshootingService Resolution

Soft Skills

Customer FocusStrong Work EthicFlexibilityAccountability

Tools & Technologies

Internet ServiceRemote Monitoring Tools

Industry Keywords

AT&T TechnologyCustomer RetentionCompliance StandardsWork From Home Standards

About the role

Key responsibilities & impact

Serve as the voice of AT&T, a global communications and technology company
Handle customer interactions through calls, chats, and emails
Identify upselling opportunities and close deals to meet sales and commission targets
Resolve service, billing, payment, and collections issues
Explain bills and product features clearly
Troubleshoot basic problems and escalate for higher support when needed
Build customer confidence and loyalty by resolving issues
Support customer inquiries, including technical issues
Provide customer acquisition, sales, service, and retention solutions
Complete paid training on AT&T technology, devices, products, services, and promotions

Requirements

What you’ll need

Commissioned sales experience highly preferred
Unwavering customer focus
Strong work ethic
Adaptability
Problem-solving skills
Attention to detail
Ability to work a flexible 40-hour-per-week schedule, including nights, weekends, and overtime
Must report to 1010 Pine St, St. Louis, MO 63101, 3–4 days weekly
Must work remotely from home 1–2 days weekly
Verified internet service with at least 12 Mbps upload speed and 18 Mbps download speed
Established dedicated work area with desk, chair, electrical outlet, surge protector, and direct LAN connection
Workspace must comply with WFH technical, security, physical, noise-level, and Clean Desk standards
Availability and accountability during established work schedules and shifts
Compliance with technical support processes, organizational security and compliance standards, training, performance management, management routines, and remote monitoring policies

Benefits

Comp & perks

Commission opportunities
Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid time off and holidays
Paid parental leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption reimbursement
Short-term and long-term disability benefits
Life and accidental death insurance
Supplemental benefit programs: critical illness, accident, hospital indemnity, and group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Paid training
AT&T-provided work equipment, including keyboard, monitor, computer, and mobile device
Hybrid work arrangement