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Configuration Management Lead – IT/IA/IM Configuration Manager Level III
AT&T. Direct enterprise Configuration Management operations for network infrastructure, hardware, system software, and applications .
Posted 10/30/2026full-timeChantilly • Virginia • United StatesSenior💰 $89,200 - $200,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Configuration Management and Change Management within complex IT and network environments, ensuring compliance with DoD standards and effective leadership of technical teams. Proficient in developing policies, maintaining authoritative records, and utilizing enterprise network monitoring tools for optimal configuration and security management.
Highest-signal resume keywords
Configuration ManagementChange ManagementEnterprise Network MonitoringServiceNow CMDBDoD 8140 IAT Level 2 Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Infrastructure ManagementTechnical Policy DevelopmentNetwork MappingConfiguration ComplianceVulnerability RemediationLayer 2 and Layer 3 ConfigurationAudit Record MaintenanceRoot Cause AnalysisNetwork Path AnalysisConfiguration Drift Troubleshooting
Soft Skills
Team LeadershipMentoringCommunicationProblem SolvingPresentation Skills
Tools & Technologies
Forward Networks Forward EnterpriseNetwork AutomationRiverbedMicrosoft VisioIT Service Management Platforms
Certifications & Qualifications
TS/SCI ClearanceDoD 8140 IAT Level 2
Industry Keywords
Information AssuranceConfiguration Control BoardSOPsNetwork DiagramsCompliance Reports
Tech Stack
Tools & technologiesITSMServiceNowTypeScript
About the role
Key responsibilities & impact- Direct enterprise Configuration Management operations for network infrastructure, hardware, system software, and applications
- Lead, mentor, and supervise the CM team and technical staff
- Establish and maintain IT, Information Assurance, and Information Management baselines across development, test, staging, and production environments
- Develop and enforce policies and standards for configuration items, network diagrams, device configurations, software and firmware baselines, and maintenance activities
- Maintain authoritative CM records and controlled documentation, including SOPs, as-built documentation, network drawings, inventories, and audit records
- Represent the CM organization at Configuration Control Board meetings and support Post-Implementation Reviews and Root Cause Analyses
- Lead configuration-compliance activities, including gold-copy device configurations, DISA Security Technical Implementation Guide implementation, vulnerability remediation, and firmware upgrade planning
- Use enterprise network monitoring, analysis, and configuration-management tools to validate topology, analyze network paths, identify configuration drift, troubleshoot discrepancies, and maintain accurate CM records
- Use Forward Networks Forward Enterprise for network modeling, topology visualization, end-to-end path analysis, configuration verification, compliance validation, and troubleshooting
- Develop methods for analyzing, testing, and supporting LAN and WAN configuration baselines across Layer 2 and Layer 3 environments
- Monitor network security and compliance posture and coordinate remediation through scheduled maintenance and approved change processes
- Support development and maturation of the program’s ServiceNow platform, including the CMDB containing program CIs and hardware asset records
- Oversee network changes and remediation resulting from Change and Configuration Management findings
- Analyze recurring network configuration problems, identify trends, recommend technical solutions, and communicate findings to Problem Management and program leadership
- Evaluate proposed network technologies and equipment, assess effects on configuration baselines and records, and provide recommendations
- Ensure products and services meet contractual, technical, security, and quality requirements
- Prepare and present CM operations, maintenance, compliance, and performance reports to senior leadership
- Develop and execute an annual roadmap for CM maturity, automation, data quality, and compliance
Requirements
What you’ll need- Required Clearance: TS/SCI with polygraph
- 16 years of combined relevant education and experience, satisfied through one of the following combinations: A Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years, or HS diploma and 16 years
- Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2
- Experience with Configuration Management and/or Change Management in a complex IT or network environment
- Experience leading teams of IT professionals; relevant military IT leadership may satisfy part of this requirement
- Hands-on experience with enterprise network monitoring, network analysis, and configuration-management tools
- Working knowledge of the Open Systems Interconnection model, routing fundamentals, and logical network mapping
- Working knowledge of ServiceNow or a comparable IT Service Management platform, including CMDB concepts
- Experience with network mapping and diagramming tools such as Network Automation, Riverbed, Microsoft Visio, or comparable platforms
- Ability to develop technical policies, operating procedures, baseline standards, compliance reports, and executive-level briefings
- Experience delivering briefings to customers
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone