Field Attendance Specialist

AT&T

. Serve as the site point of contact for employee attendance tracking .

Posted 10/6/2026full-timeChicago • Illinois • United StatesJunior💰 $71,900 - $107,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee attendance tracking, adherence to attendance policies and labor laws, and effective management of grievances and resolutions. Capable of fostering relationships with site leaders, COEs, and unions while handling RFIs and unemployment claims.

Highest-signal resume keywords

Attendance TrackingLabor Law KnowledgeGrievance ManagementConflict ResolutionBachelor’s Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Attendance DocumentationReturn To Work (RTW) ManagementCoaching Records MaintenanceDiscipline Record KeepingADA Compliance

Soft Skills

Relationship BuildingIndependent JudgmentCommunication

Certifications & Qualifications

Certification in Relevant Areas

Industry Keywords

Attendance PoliciesEmployee GrievancesUnemployment ClaimsLegal ProcessesUnion Processes

About the role

Key responsibilities & impact

Serve as the site point of contact for employee attendance tracking
Maintain records of attendance, RTW, coaching, discipline, and ADA discussions
Administer attendance policies and labor laws and advise on adherence
Address attendance discrepancies, manage grievances, and support resolution and closure
Partner with site leaders, COEs, and unions
Facilitate productive relationships and implementations
Handle RFIs and unemployment claims
Attend grievance meetings and support legal and union processes
Work on smaller projects using independent judgment with minimal supervision

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
1+ years of related experience
Certification is required in some areas
Ability to accurately track and document attendance, RTW, coaching, discipline, and ADA discussions
Knowledge of attendance policies and labor laws
Ability to address discrepancies, manage grievances, and support resolution and closure
Ability to handle RFIs and unemployment claims and attend grievance meetings
Ability to work in the office a minimum of 5 days per week
Ability to work in Chicago, Illinois; no relocation is offered

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone