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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering customized customer experiences and achieving sales targets through effective upselling techniques. Strong verbal communication skills facilitate rapport building and customer engagement.
Highest-signal resume keywords
Commission Sales ExperienceUpselling TechniquesCustomer EngagementVerbal Communication SkillsValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesSales Target AchievementTech DeliveryIssue ResolutionWi-Fi Assessment
Soft Skills
Customer Relationship BuildingIndependent WorkNegotiation Skills
Industry Keywords
Customer ExperienceOutside SalesPaid TrainingCoachingMentoring
About the role
Key responsibilities & impact- Deliver customized, white glove customer experiences in the customer’s home
- Work independently at scheduled customer appointments provided by AT&T
- Introduce and sell AT&T technology and services
- Conduct hands-on demos and Wi-Fi assessments
- Provide tech delivery and issue resolutions
- Connect with existing customers daily and engage warm prospects
- Negotiate, upsell, and close sales
- Complete paid training and participate in coaching, mentoring, and ongoing learning
Requirements
What you’ll need- 1+ years of commission sales and outside sales experience highly preferred
- Demonstrated success in commission sales and achieving sales targets
- Proficient in upselling techniques that enhance customer value and satisfaction
- Strong verbal communication skills with an ability to build rapport quickly
- Maintain a valid driver’s license
- Work a varied schedule including evenings, weekends, and holidays
- Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record
Benefits
Comp & perks- Uncapped commission potential
- Paid training
- Coaching, mentoring and ongoing learning opportunities
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- A company paid device and service plan
