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About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
- Install new lines and configure Wi-Fi networks
- Climb ladders and work in small spaces or aloft
- Troubleshoot installation and activation issues
- Work independently while providing expert customer service
- Connect customers to AT&T technology and services
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up-to 60 lbs
- Weigh less than 325 lbs., required for ladder safety
- Work in small spaces or aloft (up to 28 ft.)
- Be available for overtime, emergency callouts and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessments
- Have a High School Diploma or GED
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training