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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating high-speed broadband, Wi-Fi, and voice services while effectively solving customer installation and service problems. Capable of working independently in various environments, including residential and commercial settings, while adhering to safety and operational protocols.
Highest-signal resume keywords
High-Speed Broadband InstallationWi-Fi Network ActivationCustomer Service Problem SolvingValid State Driver's LicenseLadder Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of Voice ServicesClimbing LaddersIdentifying Wire and Cable ColorsWorking in Small SpacesActivating Wi-Fi Networks
Soft Skills
Independent WorkFlexibility in Schedule
Industry Keywords
Broadband ServicesTelecommunicationsCustomer InstallationEmergency Call OutsOvertime Availability
About the role
Key responsibilities & impact- Work independently at customers’ homes and businesses
- Install and activate high-speed broadband, Wi-Fi, and voice services
- Install new lines
- Climb ladders and work aloft
- Plug in and activate Wi-Fi networks
- Solve customer installation and service problems
- Connect customers to AT&T technology and services
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up-to 60 lbs
- Weigh less than 275 lbs., required for ladder safety
- Work in small spaces or aloft (up to 28 ft.)
- Be available for overtime, emergency call outs and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessment
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive paid training
- Ongoing paid training
