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AT&T

Installation Technician

AT&T

. Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses .

Posted 10/22/2026full-timeRaleigh • North Carolina • United StatesMid-LevelSenior💰 $19 - $32 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of troubleshooting installation issues and working independently in various environments.

Highest-signal resume keywords
Broadband InstallationWi-Fi ConfigurationTroubleshooting SkillsCustomer Service ExcellenceValid State Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Installation of Technology EquipmentIdentifying Wire and Cable ColorsLifting Up to 60 lbsClimbing LaddersWorking Aloft Up to 28 ft
Soft Skills
Independent WorkProblem SolvingFlexibility
Industry Keywords
High-Speed BroadbandVoice ServicesCustomer ExperienceEmergency Call OutsPre-Employment Assessment

About the role

Key responsibilities & impact
  • Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
  • Install new lines and configure technology equipment
  • Climb ladders and work aloft when required
  • Plug in and activate Wi-Fi networks
  • Troubleshoot and solve installation problems
  • Work independently as a trusted expert
  • Deliver best-in-class customer service and elevate the customer experience
  • Meet customers and connect them to essential services

Requirements

What you’ll need
  • Work a flexible schedule, including evenings and weekends
  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • Work in small spaces or aloft up to 28 ft.
  • Be available for overtime, emergency call outs and holiday work
  • Identify wire and cable colors
  • Qualify on pre-employment assessment

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Extensive training and resources
  • Ongoing paid training
  • Career growth opportunities