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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while ensuring customer satisfaction. Capable of working independently and managing installation tasks in various environments, including small spaces and elevated areas.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer ServiceValid State Driver's LicenseHigh School Diploma or GED
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of Voice ServicesCable IdentificationLifting Up to 60 lbsClimbing LaddersWorking in Small SpacesOperating Tools and Machines
Soft Skills
Problem SolvingIndependent WorkCustomer Interaction
Industry Keywords
Flexible ScheduleEmergency CalloutsOvertime AvailabilitySafety Compliance
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses.
- Put in new lines, climb ladders, plug in and activate Wi-Fi networks.
- Work independently as a trusted expert.
- Meet customers and solve installation and service problems.
- Deliver seamless installation and activation of AT&T technology.
- Complete relevant work involving customer contact, vehicle/tool/machine operation, and proximity to sensitive information.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs.
- Weigh less than 325 lbs. for ladder safety.
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.
- Extensive training
- Ongoing paid training
- Career paths
