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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently and solving problems effectively in various environments.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer ServiceProblem SolvingFlexible Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
High School DiplomaGEDIdentify Wire and Cable ColorsLift and Move Up to 60 lbsWork in Small SpacesClimb LaddersActivate Wi-Fi Networks
Soft Skills
Independent WorkInterpersonal Skills
Certifications & Qualifications
Valid State Driver's License
Industry Keywords
High-Speed BroadbandVoice ServicesCustomer ConnectionsEmergency CalloutsOvertime Availability
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customers' homes and businesses
- Put in new lines, climb ladders, and plug in and activate Wi-Fi networks
- Work independently as a trusted expert
- Solve customer problems and provide best-in-class service
- Meet new people and connect customers to essential services
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver's license
- Lift and move up to 60 lbs.
- Weigh less than 325 lbs. for ladder safety
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessments
- Have a High School Diploma or GED
- Ability to work 40 hours weekly
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T
- Extensive training and ongoing paid training
- At least 6 company designated holidays and additional PTO, based on bargaining group
