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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and solving technical issues effectively.
Highest-signal resume keywords
Broadband InstallationWi-Fi Network ActivationCustomer Service ExcellenceValid State Driver's LicenseHigh School Diploma or GED
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of Voice ServicesClimbing LaddersIdentifying Wire and Cable ColorsProblem SolvingLifting Up to 60 lbs
Soft Skills
Independent WorkCustomer Interaction
Industry Keywords
Flexible ScheduleEmergency CalloutsOvertime AvailabilitySmall Space WorkAloft Work
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services in customers' homes and businesses
- Install new lines, climb ladders, plug in and activate Wi-Fi networks
- Work independently as a trusted expert at customer locations
- Solve installation and service problems
- Deliver best-in-class service and elevate the customer experience
- Meet new customers and connect them to AT&T technology
Requirements
What you’ll need- Flexible schedule, including evenings and weekends
- Valid state driver's license
- Ability to lift and move up to 60 lbs
- Weight under 325 lbs for ladder safety
- Ability to work in small spaces or aloft up to 28 ft.
- Availability for overtime, emergency callouts, and holiday work
- Ability to identify wire and cable colors
- Qualify on pre-employment assessments
- High School Diploma or GED
Benefits
Comp & perks- $5,000 sign-on bonus, paid in installments after 90 days, 6 months, and 1 year (not applicable to internal or rehire employees)
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits: critical illness, accident, hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, internet and fiber, and phone
- Extensive paid training
- Ongoing paid training and career development opportunities
