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AT&T

Installation Technician

AT&T

. Install and activate high-speed broadband, Wi-Fi, and voice services in customers’ homes and businesses .

Posted 10/14/2026full-timeShelby • North Carolina • United StatesMid-LevelSenior💰 $17 - $31 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments, including small spaces and elevated locations, while adhering to safety protocols.

Highest-signal resume keywords
Broadband InstallationWi-Fi ConfigurationCustomer ServiceLadder SafetyFlexible Schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Installation of High-Speed BroadbandWi-Fi Network ConfigurationProblem SolvingIdentifying Wire and Cable ColorsLifting Up to 60 lbs
Soft Skills
Independent WorkCustomer Interaction
Certifications & Qualifications
Valid State Driver’s License
Industry Keywords
Voice ServicesEmergency Call OutsOvertime AvailabilityHome ServicesBusiness Services

About the role

Key responsibilities & impact
  • Install and activate high-speed broadband, Wi-Fi, and voice services in customers’ homes and businesses
  • Work independently as a trusted expert at customer locations
  • Install new lines and configure Wi-Fi networks
  • Climb ladders and work aloft when necessary
  • Solve installation and service-related problems
  • Deliver best-in-class customer service and connect customers to essential services

Requirements

What you’ll need
  • Work a flexible schedule, including evenings and weekends
  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • Ability to work in small spaces or aloft up to 28 ft.
  • Be available for overtime, emergency call outs and holiday work
  • Identify wire and cable colors
  • Qualify on pre-employment assessment

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Extensive training and ongoing paid training
  • Collaborative and dynamic team environment
  • Career growth opportunities