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About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses.
- Work independently as a trusted expert in customer locations.
- Install new lines, climb ladders, plug in and activate Wi-Fi networks.
- Solve customer problems and deliver best-in-class service.
- Connect customers to AT&T technology and elevate the customer experience.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
- Weigh less than 325 lbs., required for ladder safety.
- At times work in small spaces or aloft (up to 28 ft.)
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
- Career growth opportunities