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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and managing physical demands of the role.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer Service ExcellenceValid State Driver’s LicenseHigh School Diploma or GED
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cable IdentificationLadder SafetyProblem SolvingPhysical Lifting (Up to 60 lbs)Installation of New Lines
Soft Skills
Independent WorkCustomer Experience Enhancement
Industry Keywords
Flexible ScheduleEmergency CalloutsOvertime AvailabilitySmall Space WorkAloft Work (Up to 28 ft)
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses.
- Work independently as a trusted expert in customer locations.
- Install new lines, climb ladders, and plug in and activate Wi-Fi networks.
- Solve customer problems and deliver best-in-class service.
- Connect customers to essential technology and elevate the customer experience.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up-to 60 lbs.
- Weigh less than 325 lbs., required for ladder safety.
- At times work in small spaces or aloft (up to 28 ft.).
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED.
- Weekly hours: 40.
- Candidates with arrest or convictions records will be considered in accordance with applicable fair chance ordinances and laws.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.
- Extensive training
- Ongoing paid training
- Reasonable accommodations to qualified individuals with disabilities
