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AT&T

Installation Technician

AT&T

. Work independently at customers’ homes and businesses .

Posted 9/30/2026full-timeHarwood Heights • Illinois • United StatesMid-LevelSenior💰 $21 - $35 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and managing physical demands of the role.

Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer ServiceValid Driver's LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Installation of High-Speed BroadbandWi-Fi Network SetupTroubleshooting Technology IssuesIdentifying Wire and Cable ColorsLifting Up to 60 lbs
Soft Skills
Problem SolvingCustomer InteractionFlexibility
Industry Keywords
Emergency CalloutsFlexible ScheduleLadder SafetySmall Space Work

About the role

Key responsibilities & impact
  • Work independently at customers’ homes and businesses
  • Install and activate high-speed broadband, Wi-Fi, and voice services
  • Install new lines, climb ladders, plug in and activate Wi-Fi networks
  • Solve customer installation and technology problems
  • Meet customers and provide trusted expert service
  • Connect customers to AT&T services and elevate the customer experience

Requirements

What you’ll need
  • Work a flexible schedule, including evenings and weekends
  • Possess a valid state driver’s license
  • Lift and move up to 60 lbs
  • Weigh less than 325 lbs for ladder safety
  • Work in small spaces or aloft up to 28 ft.
  • Be available for overtime, emergency callouts and holiday work
  • Identify wire and cable colors
  • Qualify on pre-employment assessments
  • Have a High School Diploma or GED

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • At least 6 company designated holidays and additional PTO (based on bargaining group)
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Extensive training and ongoing paid training
  • Career growth opportunities