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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing high-speed broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and managing physical demands of the role.
Highest-signal resume keywords
High-Speed Broadband InstallationWi-Fi Network ActivationCustomer Problem SolvingValid State Driver's LicenseHigh School Diploma or GED
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
High-Speed Broadband InstallationWi-Fi Network ActivationIdentifying Wire and Cable ColorsLifting Up to 60 lbsClimbing Ladders
Soft Skills
Customer ServiceProblem SolvingFlexibility
Industry Keywords
Voice ServicesEmergency CalloutsCareer DevelopmentFlexible Schedule
About the role
Key responsibilities & impact- Work independently at customers’ homes and businesses.
- Install high-speed broadband, Wi-Fi, and voice services.
- Install new lines, climb ladders, plug in and activate Wi-Fi networks.
- Solve customer problems and provide best-in-class service.
- Connect customers to AT&T technology and services.
- Participate in training and ongoing career development.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs.; some ladders weigh 50–60 lbs.
- Weigh less than 325 lbs. for ladder safety.
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.
- Extensive training
- Ongoing paid training
