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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of troubleshooting technical issues and working independently in various environments.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationTroubleshootingCustomer ServiceValid State Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cable IdentificationLadder SafetyEquipment SetupPhysical LiftingTechnical Problem Solving
Soft Skills
Independent WorkCustomer InteractionFlexibility
Industry Keywords
High-Speed InternetVoice ServicesEmergency Call-OutsCareer Development
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services in customer homes and businesses
- Work independently as a trusted expert at customer locations
- Install new lines, climb ladders, plug in equipment, and activate Wi-Fi networks
- Troubleshoot problems and deliver a seamless customer experience
- Meet new customers and connect them to AT&T services
- Participate in ongoing training and career development
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up to 60 lbs
- Weigh less than 275 lbs. for ladder safety
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency call-outs, and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessment
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs: critical illness, accident, hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
- Extensive paid training
- Ongoing paid training and career development opportunities
