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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while ensuring a high-quality customer experience. Capable of working independently in various environments and solving installation-related issues effectively.
Highest-signal resume keywords
Broadband InstallationWi-Fi Network ActivationCustomer Experience DeliveryProblem SolvingValid State Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of New LinesIdentification of Wire and Cable ColorsLifting and Moving Up to 60 lbsClimbing LaddersWorking in Small SpacesActivating Voice ServicesEmergency CalloutsFlexible Schedule AvailabilityHigh School Diploma or GED
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services in customers’ homes and businesses.
- Work independently as a trusted expert at customer locations.
- Install new lines, climb ladders, plug in and activate Wi-Fi networks.
- Solve installation and service-related problems.
- Connect customers to AT&T technology and deliver a high-quality customer experience.
- Participate in extensive and ongoing paid training.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs; some ladders weigh 50–60 lbs.
- Weigh less than 325 lbs. for ladder safety.
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts, and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
