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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of troubleshooting installation issues and working independently in various environments.
Highest-signal resume keywords
Broadband InstallationWi-Fi ConfigurationTroubleshooting SkillsCustomer ServiceValid State Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of Telecommunications ServicesTechnology Equipment ConfigurationIdentifying Wire and Cable ColorsLifting and Moving Up to 60 lbsClimbing Ladders Up to 28 ft
Soft Skills
Independent WorkProblem SolvingFlexibility
Industry Keywords
TelecommunicationsHigh-Speed BroadbandVoice ServicesWi-Fi NetworksEmergency Call Outs
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses
- Install new lines and configure technology equipment
- Climb ladders and work aloft when required
- Plug in and activate Wi-Fi networks
- Troubleshoot installation-related problems
- Work independently as a trusted expert at customer locations
- Provide seamless installation and activation services
- Meet customers and connect them to essential telecommunications services
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up to 60 lbs; some ladders weigh 50–60 lbs
- Weigh less than 325 lbs. for ladder safety
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency call outs and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessment
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
- Opportunity to continue to learn and grow with ongoing paid training, leading to exciting career paths
