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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently and solving technical connectivity issues in various environments.
Highest-signal resume keywords
Broadband InstallationWi-Fi ConfigurationCustomer ServiceTechnical Problem SolvingValid State Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
High-Speed Broadband InstallationWi-Fi Network ConfigurationCable IdentificationLadder Safety CompliancePhysical Lifting (Up to 60 lbs)
Soft Skills
Independent WorkFlexibility
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Connectivity SolutionsEmergency CalloutsFlexible ScheduleCustomer Technology Support
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses.
- Work independently as a trusted technical expert.
- Install new lines and configure Wi-Fi networks.
- Climb ladders and work aloft when needed.
- Solve customer technology and connectivity problems.
- Connect customers to AT&T services and deliver best-in-class service.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs.
- Weigh less than 325 lbs., required for ladder safety.
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
- Career growth opportunities
