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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments, including small spaces and heights, while adhering to safety protocols.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer ServiceLadder SafetyFlexible Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cable InstallationWiring ConnectionProblem SolvingWeight Lifting (Up to 60 lbs)Color Identification (Wire and Cable)
Soft Skills
IndependenceCustomer Interaction
Tools & Technologies
LaddersWi-Fi Networks
Certifications & Qualifications
Valid State Driver’s License
Industry Keywords
High-Speed BroadbandVoice ServicesInstallation Services
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
- Install new lines and connect wiring and cables
- Climb ladders and work aloft, sometimes up to 28 feet
- Plug in and activate Wi-Fi networks
- Solve installation and service-related problems
- Work independently while delivering best-in-class customer service
- Meet and assist customers at their homes and businesses
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
- Weigh less than 325 lbs., required for ladder safety
- At times work in small spaces or aloft (up to 28 ft.)
- Be available for overtime, emergency call outs and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessment
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training and ongoing paid training
- Career growth opportunities