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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and solving installation-related issues effectively.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationCustomer ServiceProblem SolvingFlexible Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of New LinesIdentifying Wire and Cable ColorsLifting Up to 60 lbsWorking Aloft Up to 28 ft
Soft Skills
Independent WorkCustomer Interaction
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
High-Speed BroadbandVoice ServicesFlexible ScheduleEmergency Callouts
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
- Install new lines
- Climb ladders and work aloft
- Plug in and activate Wi-Fi networks
- Work independently at customer locations
- Solve installation and service-related problems
- Deliver best-in-class customer service
- Meet and connect with customers daily
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up to 60 lbs
- Weigh less than 325 lbs., required for ladder safety
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessments
- Have a High School Diploma or GED
Benefits
Comp & perks- $5,000 sign-on bonus, paid in installments after 90 days, 6 months, and 1 year of service
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
- Career growth opportunities
