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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of troubleshooting installation issues and working independently in various environments, including elevated locations.
Highest-signal resume keywords
Broadband InstallationWi-Fi ActivationTroubleshooting SkillsCustomer Service ExcellenceValid State Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cable Infrastructure InstallationIdentifying Wire And Cable ColorsLifting Up To 60 LbsClimbing Ladders Up To 28 FtWorking In Small Spaces
Soft Skills
Independent WorkFlexible Schedule
Industry Keywords
High-Speed BroadbandVoice ServicesEmergency Call OutsOvertime AvailabilityBest-In-Class Customer Service
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses
- Install new lines and cable infrastructure
- Climb ladders and work aloft up to 28 feet
- Plug in and activate Wi-Fi networks
- Troubleshoot installation problems
- Work independently at customer locations
- Deliver best-in-class customer service
- Connect customers to AT&T technology services
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends
- Possess a valid state driver’s license
- Lift and move up to 60 lbs
- Weigh less than 275 lbs., required for ladder safety
- Work in small spaces or aloft, up to 28 ft.
- Be available for overtime, emergency call outs and holiday work
- Identify wire and cable colors
- Qualify on pre-employment assessment
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Extensive training
- Ongoing paid training
- Collaborative and dynamic team environment
