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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while ensuring a high-quality customer experience. Capable of working independently in various environments, adhering to safety protocols, and solving installation-related issues.
Highest-signal resume keywords
Broadband InstallationWi-Fi Network ActivationCustomer ServiceSafety ComplianceHigh School Diploma or GED
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of New LinesProblem SolvingIdentifying Wire and Cable ColorsLifting Up to 60 lbsClimbing Ladders
Soft Skills
Customer Experience DeliveryIndependent Work
Tools & Technologies
LaddersToolsVehicles
Certifications & Qualifications
Valid State Driver's License
Industry Keywords
High-Speed BroadbandVoice ServicesFlexible ScheduleEmergency CalloutsOvertime Availability
About the role
Key responsibilities & impact- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses.
- Install new lines, climb ladders, and connect and activate Wi-Fi networks.
- Work independently as a trusted expert at customer locations.
- Solve installation and service-related problems.
- Meet and assist customers while delivering a high-quality customer experience.
- Complete work safely, including vehicle, tool, machine, ladder, and elevated work activities.
Requirements
What you’ll need- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs.; some ladders weigh 50–60 lbs.
- Weigh less than 325 lbs. for ladder safety.
- Work in small spaces or aloft up to 28 ft.
- Be available for overtime, emergency callouts, and holiday work.
- Identify wire and cable colors.
- Qualify on pre-employment assessments.
- Have a High School Diploma or GED.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.
- Extensive training
- Ongoing paid training
