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AT&T

Installation Technician

AT&T

. Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses.

Posted 10/14/2026full-timeColumbus • Ohio • United StatesMid-LevelSenior💰 $24 - $32 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently and solving customer issues effectively in various environments.

Highest-signal resume keywords
Broadband InstallationCustomer Service ExcellenceProblem SolvingFlexible Schedule AvailabilityHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Wi-Fi ActivationCable IdentificationLadder SafetyPhysical LiftingTechnical Troubleshooting
Soft Skills
Interpersonal CommunicationCustomer Relationship Management
Certifications & Qualifications
Valid State Driver’s License
Industry Keywords
High-Speed InternetVoice ServicesEmergency CalloutsOvertime Availability

About the role

Key responsibilities & impact
  • Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses.
  • Deliver best-in-class customer service and elevate the customer experience.
  • Put in new lines, climb ladders, plug in and activate Wi-Fi networks.
  • Work independently as a trusted expert while solving customer problems.
  • Meet new people and connect customers to essential technology.

Requirements

What you’ll need
  • Work a flexible schedule, including evenings and weekends.
  • Possess a valid state driver’s license.
  • Lift and move up-to 60 lbs – some ladders weigh 50-60 lbs
  • Weigh less than 325 lbs., required for ladder safety.
  • At times work in small spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency callouts and holiday work.
  • Identify wire and cable colors.
  • Qualify on pre-employment assessments.
  • Have a High School Diploma or GED

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Extensive training
  • Ongoing paid training