Installation Technician

AT&T

. Install and activate high-speed broadband, Wi-Fi, and voice services in customers' homes and businesses .

Posted 10/12/2026full-timeSunnyvale • California • United StatesMid-LevelSenior💰 $20 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of troubleshooting technical issues and working independently in various environments, including elevated spaces.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationTroubleshooting SkillsCustomer Service ExcellenceValid State Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cable Infrastructure InstallationIdentifying Wire and Cable ColorsLifting and Moving Up to 60 lbsWorking Aloft Up to 28 ftPre-Employment Assessment Qualification

Soft Skills

Independent WorkFlexibility in Schedule

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Emergency CalloutsBest-in-Class Customer ServiceLadder SafetyFlexible Work Schedule

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services in customers' homes and businesses
Install new lines and cable infrastructure
Climb ladders and work aloft when required
Plug in and activate Wi-Fi networks
Troubleshoot installation and service issues
Work independently as a trusted expert while providing best-in-class customer service
Connect customers to AT&T technology and elevate the customer experience

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends
Possess a valid state driver's license
Lift and move up to 60 lbs.; ladders may weigh 50–60 lbs.
Weigh less than 325 lbs. for ladder safety
Work in small spaces or aloft up to 28 ft.
Be available for overtime, emergency callouts, and holiday work
Identify wire and cable colors
Qualify on pre-employment assessments
High School Diploma or GED
Candidates with arrest or conviction records will be considered in accordance with applicable fair-chance laws and ordinances

Benefits

Comp & perks

$5,000 sign-on bonus, paid in installments after 90 days, 6 months, and 1 year of service, subject to stated conditions
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Short-term and long-term disability benefits
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
Extensive training and ongoing paid training
Career path and growth opportunities
Reasonable accommodations for qualified individuals with disabilities